Refund policy

ALL SALES ARE FINAL

Due to our products being print-on-demand and are made to order all sales are final. We please advise you to carefully look at our sizes and designs when placing your orders before checkout.

You can always look at our FAQs or contact us for any questions at mysticdragon91bypoetree@gmail.com and we will respond as soon as possible.

 

Cancellation and Address Changes
Once an order is placed with the address you provided for us we cannot change or cancel the order in exchange for another address.  Please be aware of where you are sending your order(s) to.


Damages and issues
Please inspect your order upon reception and contact your delivery provider if any damage has been done or lost and misplaced items within your order(s) Unfortunately, we cannot accept returns due to covid and international turnaround times. 


Exchanges and Returns
Again, due to our products being print-on-demand and are made to order all sales are final and cannot be exchanged or returned. We please advise you to carefully look at our sizes chart and designs when placing your orders before checkout.